Refund policy

Our policy at Bowtique It is that all sales are considered final. However, we may consider exceptions for special circumstances. If you believe your situation qualifies, please contact us before returning any items.

Authorized returns must be initiated within 30 days from the purchase date. Unfortunately, we cannot offer refunds or exchanges for items returned after this period.

For returns, you are responsible for return shipping costs. Once we receive your return and inspect the item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Refunds may take some time to process, depending on your payment provider.

If you have any questions on how to return your item to us, please contact us at bowtique.it@outlook.com. Please note that personalized or custom items are not eligible for returns unless they are defective or damaged upon receipt.

We appreciate your cooperation and understanding. Your satisfaction is important to us, and we are here to assist you throughout the process.